Welcome Booklet
Upstream’s Welcome Booklet helps patients feel more prepared for their appointments by consolidating frequently asked questions, myths and misconceptions, and providing a snapshot of all methods.
Support contraceptive counseling with patient education materials (P.E.M.). Quality materials can be a valuable way to illustrate birth control options, address myths and misconceptions, and empower patients to play an active role in the counseling experience. Upstream USA’s suite of P.E.M. was researched, tested, and designed with patients and reflect the priorities and perspectives of a diverse group of people from a range of backgrounds. The content, copy, and design work together to create a patient experience that is interactive, welcoming, credible, and respectful.
Upstream’s Welcome Booklet helps patients feel more prepared for their appointments by consolidating frequently asked questions, myths and misconceptions, and providing a snapshot of all methods.
Upstream’s Decision-Making Wheel helps to facilitate patient-centered conversations by enabling patients and their healthcare teams to quickly compare methods. The content in the wheel is reflective of patients’ key drivers for choosing birth control.
Upstream’s Postcards provide information to help patients make decisions around their birth control. They can be used as self-guided learning materials or as a tool to facilitate conversations between healthcare teams and patients.
Upstream’s “What are my birth control options?” quickly helps patients learn what all their available contraceptive options are. This can be provided as a takeaway after an in-person visit or sent in advance in telehealth settings. At-home/office printing friendly. Offered in color and black-and-white.
Upstream’s “What are my birth control options?” poster is an 18×24 sized version of the one-pager. Can be hung in office waiting or exam rooms.
Upstream’s “What are my postpartum birth control options?” quickly helps patients learn what all their available contraceptive options are after giving birth. This can be provided as a takeaway after an in-person visit or sent in advance in telehealth settings. At-home/office printing friendly.
Some patients need a method of birth control that is discreet and invisible. We’ve developed a set of posters, tear sheets, and palm cards to educate patients about contraceptive options that are easy to hide. Resources are available in English and Spanish.
Purchase printed versions of our patient education material via our online marketplace.
These guides for clinicians and staff outline ways you can use our patient education materials during patient interaction and how to integrate the materials into administrative systems and workflows.
Admin Checklist: Patient Education Materials
How to use Upstream Patient Education Materials
Have a question or feedback about our materials? Send us an email. We review our materials annually to ensure that they are aligned with the latest clinical guidance and relevant to our health center partners and the communities they serve. Additionally, we are eager to hear about the innovative ways our materials are being used in-the-field! Share with us your experiences using the Upstream P.E.M. We’d love to connect with you.